PRIVACY POLICY

Brief Introduction

We know that you care how information about you is used and shared, and we appreciate your trust. This Privacy Policy explains how The KOW Company collects, uses and shares information about you when you use our websites and online services ("Services") or otherwise interact with us. Please read this Privacy Policy carefully and contact us if you have any questions.

If you provide us with your personal information then this indicates that you have had sufficient opportunity to access, and have read and accepted, this Privacy Policy. If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this website or any products and services offered on it.

What Information Are We Collecting From You?

Contact details including name, email address, address, and telephone number
Demographic information such as job title, gender, postcode, company name, and company type
Payment details like credit card information, account information, and billing address (if you are purchasing a product from us)
Raw images provided by you to us
SOP for image processing
Your computer's IP address
Browser type

Disclosure of Personal Information to Third Parties?

We may disclose your personal information to:

Credit reporting agencies and courts, tribunals and regulatory authorities where customers fail to pay for goods or services provided by us to them.
Courts, tribunals, regulatory authorities and law enforcement offices as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights.
Payment details like credit card information, account information, and billing address (if you are purchasing a product from us)
Conducting market research and marketing strategy analysis.

Where we disclose your personal information to third parties for these purposes, we will request that they follow this Privacy Policy when handling your personal information. If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permitted by law our user databases, together with any personal information and non-personal information contained in those databases.

How May We Use Your Personal Information?

To create and manage orders
To establish agreements for the sale of products or services
To maintain transaction records, including accounts, tax invoices, and receipts
To communicate with you regarding products, services, special offers, and events that may be of interest
To conduct research and analysis to improve product and service quality, ensuring we meet your specific needs
To deliver personalized or customized content
For direct marketing purposes
To provide additional benefits and exclusive offers
To send promotional materials and information
To comply with applicable laws, regulations, and directives issued by regulatory authorities

How to Make a Complaint About a Privacy Breach?

If you have any questions, comments or complaints regarding our practices, or if you are of the view that we have not adhered to this privacy policy, you can contact us by email to [email protected].

Changes/Amendments to this Policy

This Privacy Policy may be amended, including with changes, additions and deletions, from time to time in our sole discretion. Your continued use of our website following any amendments indicates that you accept the amendments. We recommend that you check this Privacy Policy regularly, prior to providing personal information, to ensure you are aware of any changes, and only proceed to provide personal information if you accept the new Privacy Policy.